Company Information
we are a special factory who has been in this laser field for 11 years, Our products are not only Laser engraving machines but also artworks,we do not neglect every detail even a screw!!!
1. The warranty for whole machine is effective 1 years from the ExFactory Date. But for the laser tube and focus lens and the reflective mirrors, the warranty is 3months.this is the warranty of the manufacture to us.
2. We will send you the spare parts and offer tech support for free during warranty when there is a machine
fault including the part fault.
3. We have 10-years experience engineer, could teach you how to use and maintenance the machine, and could keep contact any time.
4. Our tech is 24hours answer your question on trade manager if need .
FAQ
Q1. How to choose the right machine?
A1.Contact us to explain the material you want to carve, tell us the Max thickness and working area you need, we can carve samples for you for free, if you are not sure about the power, we can compare different working results and then you choose a better one
Q2.Is Laser cleaning machine easy to use?
A2.Of course, it has a very convenient operating system, easy to use!
Q3. What about wholesale price?
A5:If you are a wholesaler, distributor or agent, please contact us to obtain the wholesale price
Q3.How can I get the sample to check you quality ?
A6:If you want to marking sample to check the quality, we can help you do this. first you need to provide the logo or design to us, free mark samples can be provided.
Q4.Does the machine can be customized according to my requirements ?
A4:Sure, we have a strong technical team and have rich experience. Our goal is to make you satisfied.
Q5.How long is the delivery time?
A5.The products will be delivered to you within one week after the order is confirmed.
